Communicate with empathy – For Leaders

The ability to use empathy is identified as the key differentiator in developing high level leadership skills. In this module we explore more about what empathy is and how you can apply these skills when you communicate with team members and other colleagues.

Learn more about why it is so important to use empathy when holding conversations where you need to provide feedback. We show you the 3 key skills for developing empathy and give you confidence to adjust your thinking and your communication for a range of diverse team members.