Courses - Play4Business

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How To Successfully Lead a Blended Team

One of the greatest challenges as a leader is successfully managing a team that’s not physically together. We’ll show you the micro-skills to adopt to successfully lead and communicate with your team to work cohesively and achieve their goals – no matter where they are located.

Keeping Motivation High In Your Virtual Team

We know that managing a virtual team comes with many challenges not faced when teams are co-located, but one of the biggest is maintaining motivation. In this session, you’ll learn the essential set of micro-skills needed to keep motivation high and to ensure the team drives collectively.

Run a Successful Virtual Team Meeting

We’ll show you how to engage your team by creating a strong presence on online meetings that ensures no one drops off or gets lost along the way. These tools will help you gain credibility with them and build a team that is fully accountable for their action plans.

The First Time Leader of a Virtual Team

It is challenging to step up from being a colleague to being a team leader. In this session, you’ll learn the tools to become a strong leader who can take on the demands of virtual team leadership with strong communication skills, innovative approaches, and strategies that motivate.

Boost Virtual Team Collaboration

You certainly don’t want the downside of a virtual team environment to outweigh the positives. Join this module to gain skills in setting up new communication norms and building an operating playbook that works for your team.

Onboarding a New Team Hire Virtually

Did you know that half of all hourly employees leave new jobs in the first 120 days? Avoid the traps that make onboarding your new team hires so challenging. Start things off on a positive note to increase the probability that your new employee will stay in the organization.

How to Successfully Lead your Team through Change

Most leaders aren’t prepared for changes and don’t have practical skills needed to lead their team through change. We’ll show you how to prepare yourself to be a strong leader who recognizes the process of change and successfully transitions so that can lead your team through the process.

How To Successfully Lead a Virtual Team

How do you successfully lead when NO-ONE is in the same room together (or even in the same time zone)? In this session, we’ll go through the risks and the strategies you can use to overcome all challenges with leading a virtual team to ensure all team goals are achieved.

Tools To Maintain Virtual Team Engagement

Gamification is the easy (and fun) solution that can increase participation and remove any feelings of isolation and loneliness that can contribute to loss of motivation and engagement. In this session, we’ll show you how play can be an incredible motivator.

Mastering Virtual Presentations

Presenting to your team when you’re in a room together is one thing. Presenting to them through a computer screen is another thing entirely. Prepare yourself to deliver a dynamic, confident performance in a structured and engaging way to ensure it’s impactful and memorable.

20+ Engagement Tools for Virtual Meetings or Training sessions

We’ve all been in sessions where we have easily become distracted. The presenter talks endlessly and there is no engagement or interaction. You definitely don’t want to be this way. Join this 15 minute module to gain the skills you need to be an effective trainer, facilitator or team leader who involves all participants.

Implement project management frameworks – including Agile!

Successful project managers use key frameworks to improve their team’s workflow. Examples are: waterfall, lean, scrum and critical path. Join us in this module as we explore what these project frameworks are and how you can select the most appropriate framework for your team’s project.

Introduction to Project Management

No matter what field you work in, project management plays a significant role. But what does project management actually entail? What’s the difference between a manager and a project manager? And what are the skills involved? In this course, you’ll learn the fundamentals of project management.

Time Management - When You Work from Home

Join this course to learn more about what you can do to improve your time management techniques – particularly when you work from home. Adopt the mindset of highly productive work teams so that you achieve your objectives and set yourself up to be both efficient and effective.

Communicate with empathy when talking to customers

The ability to use empathy is identified as the key differentiator in creating a high level of customer service. In this module we explore more about what empathy is and how you can apply these skills when you speak to callers.

Communicate with empathy – For Leaders

Learn more about why it is so important to use empathy when holding conversations where you need to provide feedback. We show you the 3 key skills for developing empathy and give you confidence to adjust your thinking and your communication for a range of diverse team members.

Check our prices

FOR INDIVIDUALS

1 person only

US$ 50

FOR TEAMS

1-10 perople

US$ 250

10-99 people

US$ 1500

Need courses for a larger team?

What do our clients say?

"We wish you could teach other providers how to interact with their clients! You are the gold standard in being responsive to our needs. The Play4Business modules have excellent content and projects come in on time and on budget."

“Thanks to you, our onboarding program has been totally re-structured. It’s now innovative and engaging. Our trainers find it so much easier to deliver training and the elearning modules help embed the skills our team needs to deal more effectively with callers.”

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FAQ

Do you build online learning modules only?

Play4Business does instructional design in a range of modes of learning. We develop for in-person delivery; virtual classroom and elearning modules.
We are also able to blend different modes of delivery to suit your requirements.

What authoring tool do you use for elearning module development?

We use Articulate Rise as our authoring tool.  It lends itself to rapid development and the user experience is positive. 
We are able to integrate videos, animations, downloadable PDFs and links to other websites for further reading.

How do we brief you if we want a bespoke solution?

We send you a briefing document that gives us sufficient information to design your learning experience. This enables you to give some thought to the outcomes you are seeking.
We then set up a time for an exploratory call to gain further details.
If there are current learning materials, we request access to these.
We are then in a position to provide you with a firm quotation and a time-line for delivery.

How do we buy a Play4Business leadership module for our team?

We ask you the following questions:
How many people approximately will access the module?
How many modules do you wish to access from our library?
Would you like to purchase ownership of the module so that you can customize it for your own usage?
Would you prefer an annual subscription for your company users?
We will prepare a quotation for you accordingly.

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info@play4business.com